"Location, friendly staff, delicious food, design and quality of materials used in the hotel"
Abdullah from Kuwait
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5-star Madrid hotel 0.5 km from Banco de Espana
Accommodation
Mercer Madrid offers 52 rooms with air conditioning, private bathrooms, bathrobes, and slippers. Each room includes a minibar, TV, parquet floors, and a work desk. Guests can choose between Deluxe Rooms and Grand Suites, the latter rated 10/10 by couples for cleanliness and comfort.
Dining
The on-site restaurant serves Spanish and European cuisines with a buffet and à la carte breakfast. A coffee house on site provides additional beverage options, and the bar offers wine and champagne. Room service and breakfast in the room are available for guests who prefer private dining.
Location
The hotel sits 0.5 km from Banco de Espana and a 5-minute walk from Thyssen-Bornemisza Museum. Puerta de Atocha is 1.4 km away, Gran Via is 1.7 km away, and Plaza Mayor is a 19-minute walk. Adolfo Suarez Madrid-Barajas Airport is 11 km from the hotel.
Wellness
Guests have access to spa facilities, a wellness centre, sauna, and fitness centre. A public bath is also available on site. These wellness amenities are designed for relaxation after a day of business or cultural exploration.
Services
The hotel provides 24-hour front desk, concierge service, luggage storage, and tour desk. Valet parking and a parking garage are available for guests arriving by car. Business travelers benefit from meeting and banquet facilities, plus a trouser press and laundry services.
Highlights
Location: 0.5 km from Banco de Espana
Dining: Spanish and European cuisines buffet
Wellness: On-site spa facilities and sauna
Rooms: 52 rooms including Grand Suites
Services: Valet parking and meeting facilities
“Mercer Madrid strikes a compelling chord with its meticulously designed interiors and genuinely attentive staff, creating an atmosphere that feels both elegant and remarkably welcoming. The restaurant experience is a definite highlight, offering inventive and delicious cuisine, while the thoughtfully appointed rooms promise a restful stay. Its prime location near Retiro Park and vibrant markets makes it a truly appealing Madrid base.”
James DavidEditor-in-Chief at Dogfriendly-hotels
Select your room type
The hotel provides many room choices—family rooms, doubles, and pet-friendly suites—with breakfast, free cancellation, and special offers
Premium
2 persons
30 m²
1 King-size bed
Air conditioning
Heating
room details
Suite
2 persons
47 m²
1 King-size bed
Air conditioning
Heating
room details
Junior Suite
2 persons
35 m²
1 King-size bed
Air conditioning
Heating
room details
Show all rooms
Rates & availability calendar
See current prices and availability for your chosen dates!
September 2026 - September 2027
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Check-in/ Check-out
Facilities
Hotels feature amenities designed to keep both you and your pet comfortable
Facilities: Perfect
9.0/10Review score
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Laundry
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Business
Meeting/ Banquet facilities
Children
Cots
Spa & Leisure
Spa & wellness centre
Sauna
Jacuzzi
Public Bath
Room features
Air conditioning
Heating
Mini-bar
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
Room decor
Parquet floor
Show more
Location
Calle Ruiz De Alarcon, 5, Madrid,
Explore Madrid
Local Activities and Dining Near Mercer Madrid
Top Attractions
Activities
Dining
Entertainment
Prado National Museum
6 minutes walking
World-renowned art museum featuring works by Spanish masters like Velázquez and Goya. Free admission on Sundays.
El Retiro Park
10 minutes walking
Sprawling urban park with beautiful gardens, sculptures, and the iconic Crystal Palace offering serene walking paths.
Cybele Palace
4 minutes walking
Stunning architectural landmark housing the city's beautiful post office, with a panoramic viewpoint and exhibitions.
Museo Nacional Thyssen-Bornemisza
7 minutes walking
Art museum with a diverse collection spanning from the Renaissance to modern art. Guided tours available.
Cycling in El Retiro Park
10 minutes walking
Bike rentals available in El Retiro, offering a fun way to explore. Perfect for families and fitness enthusiasts.
Spa Day
7 minutes walking
Relax at nearby wellness spas offering massages and treatments, perfect for unwinding after a busy day.
Cultural Festivals
15 minutes walking
Experience vibrant local festivals throughout the year in nearby plazas, celebrating tradition, food, and music.
Kayaking at Madrid Rio
30 minutes walking
Thrill-seekers can kayak at Madrid Rio, a scenic area suitable for active outdoor enthusiasts. Rentals available.
Maura Wines & Food
2 minutes walking
Charming eatery specializing in wines and local cuisine. Cozy atmosphere complemented by seasonal dishes.
Viridiana
3 minutes walking
Crafts creative dishes with a Mediterranean twist. Known for its vibrant ambiance and unique flavor pairings.
Adrede
2 minutes walking
Relaxed place offering a menu with international dishes. Great for casual dining and hosting families.
Garcia de la Navarra
3 minutes walking
Renowned for its tapas and local cuisine. Casual dining atmosphere perfect for a quick bite or family meals.
Circulo de Bellas Artes
8 minutes walking
Cultural center featuring art exhibitions, film screenings, and live events. Rooftop bar offers stunning views.
Teatro Español
13 minutes walking
Historic theater showcasing Spanish and international plays. Offers family-friendly performances and engaging shows.
Café Central
12 minutes walking
Famous jazz club hosting nightly performances. Intimate setting with a vibrant atmosphere classic to Madrid's nightlife.
Sala Arena
20 minutes walking
Live music venue with a variety of performances, from rock to electronic. Great spot for an exciting night out.
Local transport and travel tips
City Centre
Madrid 10 min · 800 m
Airports
Adolfo Suarez Madrid-Barajas (MAD) 37 min · 24.2 km
Underground
Banco de Espana 5 min · 400 m
Retiro 9 min · 700 m
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
The hotel offers a full breakfast at the price of EUR 42.0 per person.
Pets
Pets are allowed on request.
Languages
Spanish, Italian
Number of rooms:
52
Reviews and Ratings
Feedback about Mercer Madrid from previous guests about their experience.
Review score
Based on 15 verified reviews
8.8 /10
Great
88 %
Recommend
Breakfast
10.0/10
Cleanliness
8.8/10
Comfort
9.5/10
Facilities
9.0/10
Free WiFi
10.0/10
Location
9.8/10
Staff
8.8/10
Value for money
8.5/10
Pros
Elegant design
Attentive staff
Comfortable beds
Cons
Air conditioning issues
Non-operational sauna
Guest reviews
based on 31 reviews
8.5/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.